​

Class Etiquette

 

•     All participants must fill in a Physical Activity Readiness Questionnaire/ Liability Waiver before taking part in any class. which can be done online via the link in your confirmation email

 

•     All class participants must sign in on arrival, this is so we know who is in the class in the unlikelihood of an evacuation, simply find your name and sign in. 

 

•     If you wish to purchase any merchandise this can be done via our website order online & then collect at class 

 

•     Please ensure that you arrive for classes in good time. We may refuse entry if you are late upon arrival and/or if you miss the warm up, this is a vital part of the workout and mandatory for health and safety reasons, should you miss the warmup you will not be permitted entry. 

 

•     Please ensure that you wear appropriate footwear such as trainers and suitable clothing such as gym wear, bring water, wear deodorant and antiperspirant. Trainers must be worn in all our classes with the exemption of Fitness Pilates which is taught barefoot or in Pilates grip socks. 

 

•     Be kind, courteous and mindful of your other participants in class at all times, also be mindful & respectful of the surrounding areas when you arrive and leave.

 

• •    Listen to the Instructors instructions at all times as they have a duty of care to you and other participants.

 

•     We do not under any circumstances tolerate any type of discrimination, abuse, bullying towards others & also mistreatment of any equipment or property. Should any of this take place under the operations of KimmyJFitness you will immediately be asked to leave and will be removed from any future classes. 

 

 

KIMMYJFITNESS CANCELLATION POLICY 

 

BOOKING A CLASS

We operate our booking system through Bookwhen which is a well established and reliable booking site. Simply follow the link

 https://bookwhen.com/kimmyjfitness to be taken to the KimmyJFitness booking page where Kims current classes are listed. You will then need to book onto the classes you wish to take part in. If you are new there will be a Physical Activity Readiness Questionnaire & Liability Waiver Document that you will need to fill in on arrival before taking part in any classes, so be sure to allow extra time for this. 

 

You will need to make payment at the time of your booking which is currently on a pay as you go basis. We do operate waiting lists, if a class is fully booked simply click “join waiting list” & your name will be added and you will be notified if a space becomes available, again this is on a first come first serve basis so it is strongly recommended to book your places ASAP to to save disappointment. 

 

Payments when making your booking will be taken via Stripe which is a secure online payment portal which allows you to use a debit or credit card. 

 

Should you turn up to class without booking in advance please be mindful that you are not guaranteed a space. 

 

 

BOOKING ESSENTIAL 

 

All classes operate via a booking system where you pay upon making a booking. Please note that classes can get busy especially at peak times so booking is essential for you to secure your place, we would strongly recommend to book ASAP to save disappointment or when you definitely know you can attend, bookings are open until the class begins if you wish to book on last minute providing there is space left. Should you wish to cancel a class please adhere our cancellation policy. Classes are now capped for health and safety to ensure there is enough room to comfortably move.

 

CANCELLATION POLICY 

We operate a strict cancellation policy. We do understand that things come up in everyday life that can change your plans but please be respectful that we are a business and that other participants could have your place & we also have overheads to cover. We DO NOT offer refunds or transfers on any bookings. Once a booking is made it cannot be amended nor changed so make sure that you are selecting the correct time & date of session. 

 

LOYALTY SCHEME 

From time to time throughout the year we do run special offers & reward loyalty for continual attendance to classes. 

Any loyalty schemes that we offer are non refundable & non transferable and are only to be used within the timeframe specified by the booking site. Gift cards are also non transferable or refundable & only to be used within the specified timeframe 

​

You can book your classes up to a month in advance. 

 

MERCHANDISE 

 

Clubbercise is an official licensed brand, brand new glow sticks are available to buy via our website. Clubbercise classes are only licensed to have their own glow sticks used as they have been tried & tested and are safe to use. Unfortunately you are not able to bring your own glowsticks unless they are official Clubbercise ones. 

 

Please ensure that you regularly change your batteries LR44. 

 

We do sell other merchandise for classes and offer exchanges or refunds with 14 days of purchase. 

 

 

EQUIPMENT 

You are required to bring your own equipment to Total Body Tone, Fitness Pilates & Clubbercise. 

We supply the poms for Pomsquad.  

 

 

INTELLECTUAL PROPERTY RIGHTS 

KimmyJFitness reserve the right to attain all ownership of all propriety rights, this is including but not limited to, logos, banners, leaflets, graphics, video clips, audio clips, photographs and all other content in association with KimmyJFitness. These are owned by KimmyJFitness and are protected by copyright law. They should not be used, defaced, modified or sold.