Cancellation Policy

We operate a strict cancellation policy. We do understand that things come up in everyday life that can change your plans but please be respectful that we are a business that still needs to run & operate, other participants could also have your place as we have waiting lists. We DO NOT offer refunds on bookings & we NO LONGER offer transfers on bookings since COVID 19. Please be respectful of this. Our full terms & conditions & policies can be found on our website. Thank you so much for your support! We appreciate it very much! 

 

 

REMEMBER TO HAVE FUN & ENJOY IT, GIVE IT TIME BEFORE DECIDING IF IT IS FOR YOU! We also do lots of other classes too which I am more than happy to discuss in more detail if needed.

Privacy Policy 

PRIVACY POLICY KIMMYJFITNESS  

 

Controllers Kim Joyce

 

At KimmyJFitness we know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This policy describes the types of personal information that we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy. By visiting KimmyJFitness, you are accepting and consenting to the practices described in this. 

 

(YOUR DATA)

All personal information that we collect from you will be used solely by us KimmyJFitness and will be kept and filed securely in accordance with the General Data Protection Regulation (GDPR).  We will never pass your information onto any third parties for any purpose without consent other than for legal obligation. You reserve the right to request a copy of all data we hold about you at any time, except in any circumstance where we have a legal obligation to withhold your

information, such as in the detection, prevention or investigation of a crime. 

 

(WHAT PERSONAL DATA WE COLLECT FROM YOU) 

Your personal data we collect from you may include: your name and contact information such as phone number, email addresses ; date of birth; preferred communication methods and emergency contact , relevant health information. This data will be used by us primarily for the purpose of: Taking bookings for classes, updating our systems of any changes to your personal details and to notify you and keep you informed from time to time of any updates, news and any important changes that may affect you. Please note that it is your responsibility to let us know of any changes to your personal contact details & health information. 

 

(WHY DO WE KEEP DATA?) 

Providing us with your personal contact information is not mandatory, however without your contact information we will not be able to take class bookings, notify you in advance of any important changes such as class cancellations and  changes. Health information via your PARQ form is collected for the purpose of making sure that you are in a safe & healthy position physically and mentally to take part.

 

(HOW LONG DO WE KEEP DATA FOR?) 

We only keep data for as long as we feel necessary which is 3 years and then it will be destroyed. 

 

 

(OTHER WEBSITES)

If you follow a link to any website please note that these websites have their own privacy policies in place and we do not accept any responsibility or liability for these policies, please check these policies before you submit any personal data. 

 

(YOUR RIGHTS) 

From time to time we may contact you about special offers, promotions, newsletters which we feel may be relevant to you. You can unsubscribe from our emails at any time and if you do not wish to receive any notifications or promotional content from us. You can contact us at anytime should you wish to stop receiving notifications from us. As highlighted above you also hold the right to request a copy of your personal data anytime except in any circumstance where we have a legal obligation to withhold your

information, such as in the detection, prevention or investigation of a crime. 

 

Photographs and videos are taken during classes for the purpose of training, social media, marketing & advertising purposes.This is also stated on your signed PARQ FORM. 

 

No children are permitted at any classes. Classes are strictly for ages 16 & over. 

 

Our business is always growing and changing so please note that this privacy policy maybe updated from time to time. 

 

Please do not hesitate to contact us directly regarding any issues or questions regarding any of the information within this privacy policy at kimmyjfitness@hotmail.com 

T&C's

Class Etiquette

 

  •     All participants must fill in a Physical Activity Readiness Questionnaire/ Liability Waiver before taking part in any class. which can be done online via the link in your confirmation email

 

  •     All class participants must sign in on arrival, this is so we know who is in the class in the unlikelihood of an evacuation, simply find your name and sign in. 

 

  •     If you wish to purchase any merchandise this can be done via our website order online & then collect at class 

 

  •     Please ensure that you arrive for classes in good time. We may refuse entry if you are late upon arrival and/or if you miss the warm up, this is a vital part of the workout and mandatory for health and safety reasons, should you miss the warmup you will not be permitted entry. 

 

  •     Please ensure that you wear appropriate footwear such as trainers and suitable clothing such as gym wear, bring water, wear deodorant and antiperspirant.

 

  •     Be kind, courteous and mindful of your other participants in class at all times, also be mindful & respectful of the surrounding areas when you arrive and leave.

 

  • •    Listen to the Instructors instructions at all times as they have a duty of care to you and other participants.

 

  •     We do not under any circumstances tolerate any type of discrimination, abuse, bullying & mistreatment of any equipment or property. Should any of this take place under the operations of KimmyJFitness you will immediately be asked to leave and will be removed from any future classes. 

 

 

KIMMYJFITNESS CANCELLATION POLICY 

 

BOOKING A CLASS

We operate our booking system through Bookwhen which is a well established and reliable booking site. Simply follow the link

 https://bookwhen.com/kimmyjfitness to be taken to the KimmyJFitness booking page where Kims current classes are listed. You will then need to book onto the classes you wish to take part in. If you are new there will be a Physical Activity Readiness Questionnaire & Liability Waiver Document that you will need to fill in on arrival before taking part in any classes, so be sure to allow extra time for this. 

 

You will need to make payment at the time of your booking which is currently on a pay as you go basis. We do operate waiting lists, if a class is fully booked simply click “join waiting list” & your name will be added and you will be notified if a space becomes available, again this is on a first come first serve basis so it is strongly recommended to book your places ASAP to to save disappointment. 

 

Payments when making your booking will be taken via Stripe which is a secure online payment portal which allows you to use a debit or credit card. 

 

Should you turn up to class without booking in advance please be mindful that you are not guaranteed a space. 

 

 

BOOKING ESSENTIAL 

 

All classes operate via a booking system where you pay upon making a booking. Please note that classes can get busy especially at peak times so booking is essential for you to secure your place, we would strongly recommend to book ASAP to save disappointment or when you definitely know you can attend, bookings are open until the class begins if you wish to book on last minute providing there is space left. Should you wish to cancel a class please adhere our cancellation policy. Classes are now capped for health and safety to ensure there is enough room to comfortably move.

 

CANCELLATION POLICY 

We operate a strict cancellation policy. We do understand that things come up in everyday life that can change your plans but please be respectful that we are a business and that other participants could have your place. We DO NOT offer refunds on bookings but we do offer transfers which means you can transfer your class (once per booking) to another week should something stop you from attending. If you are no longer able to attend a class you MUST contact Kim NO LATER than 9am on the morning of the class so she can transfer your booking for you. Anything after this time CANNOT be transferred as it is too short of notice.Transfers can only be done ONCE per booking. Please be respectful of this. 

 

 

LOYALTY SCHEME 

From time to time throughout the year we do run special offers & reward loyalty for continual attendance to classes/

Fro

 

 

BLOCK BOOKING

You can book your classes up to a month in advance. 

 

MERCHANDISE 

 

Clubbercise is an official licensed brand, brand new glow sticks are available to buy via our website. Clubbercise classes are only licensed to have their own glow sticks used as they have been tried & tested and are safe to use. Unfortunately you are not able to bring your own glowsticks unless they are official Clubbercise ones. 

 

Please ensure that you regularly change your batteries LR44. 

 

We do sell other merchandise for classes and offer exchanges or refunds with 14 days of purchase. 

 

 

EQUIPMENT 

You are required to bring your own equipment to Total Body Tone, Fitness Pilates & Clubbercise. 

We supply the poms for Pomsquad.  

 

 

INTELLECTUAL PROPERTY RIGHTS 

KimmyJFitness reserve the right to attain all ownership of all propriety rights, this is including but not limited to, logos, banners, leaflets, graphics, video clips, audio clips, photographs and all other content in association with KimmyJFitness. These are owned by KimmyJFitness and are protected by copyright law. They should not be used, defaced, modified or sold.